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Customer Service

Online Ordering

All orders are shipped via UPS ground unless an expedited shipping method is selected.  Shipping and handling rates are based on weight and distance. Please allow 7 to 10 business days for delivery. We do not ship on weekends or major holidays. Please note that we cannot ship to PO boxes.  

Items ordered together may not always be shipped together. You will be notified of any backordered items or shipping delays.  

The BAMPFA Store accepts orders placed and shipped within the United States. We are not able to accept international orders. 

Phone and Fax Ordering

To place an order by phone, please call (510) 642-1475. To order via fax, please download the attached order form and fax it to our secure line at (510) 642-4889.

Click to download the BAMPFA Store Fax Order Form

The BAMPFA Store accepts orders placed and shipped within the United States. We are not able to accept international orders. 

Sales Tax

Shipments outside that state of California are tax free. Shipments within California will be taxed 9.5% of the total purchase. 

Returns

Please inspect your order when it arrives and report any defective or damaged items, or any other issue with your order, as soon as possible by calling (510) 642-1475 or emailing bampfastore@berkeley.edu